How do you know if your team can handle a new project 6 months from now? Do you know who your most profitable clients are? Your least profitable? How did you decide on your hourly rates, or how much to discount large builds and retainers? How does anyone manage to make a reasonable estimate on a fixed-price build for a site that doesn’t even have specs yet?
Running a small to medium dev firm is often more art than science, but I will show you how to make the best business decisions you can with the information that you have.