{"id":5709,"date":"2026-09-15T12:53:32","date_gmt":"2026-09-15T04:53:32","guid":{"rendered":"https:\/\/asia.wordcamp.org\/2027\/?page_id=5709"},"modified":"2026-09-15T18:41:04","modified_gmt":"2026-09-15T10:41:04","slug":"ticket-refund-process","status":"publish","type":"page","link":"https:\/\/asia.wordcamp.org\/2027\/ticket-refund-process\/","title":{"rendered":"Ticket Refund Process"},"content":{"rendered":"\n

If you\u2019ve purchased a ticket for WordCamp Asia 2027 but can no longer attend, we kindly ask you to consider canceling your ticket or requesting a refund. The procedure is described below. <\/p>\n\n\n\n

Refunds are available until 28th February 2027<\/strong>. Once that deadline passes, no refunds can be issued, with no exceptions.<\/p>\n\n\n\n

How to Refund Your Ticket<\/strong><\/h2>\n\n\n\n

To refund your ticket, please follow these four steps:<\/p>\n\n\n\n

    \n
  1. Check your inbox<\/li>\n\n\n\n
  2. Click the link in the email<\/li>\n\n\n\n
  3. Request a refund<\/li>\n\n\n\n
  4. Confirm and complete<\/li>\n<\/ol>\n\n\n\n

    Step 1: Check your inbox<\/strong><\/h3>\n\n\n\n

    Check your email inbox for the subject line \u2018Your Ticket to WordCamp Asia 2027 | Malaysia\u2019<\/strong>to find your ticket confirmation email. <\/p>\n\n\n\n

    If you can\u2019t find it, please contact us<\/a>, and we\u2019ll resend it to you.<\/p>\n\n\n\n

    Step 2: Click the link in the email<\/strong><\/h3>\n\n\n\n

    To request a refund for your ticket, please use the ticket edit access link provided in your WordCamp Asia 2027 confirmation email.<\/p>\n\n\n\n

    Step 3: Request a Refund<\/strong><\/h3>\n\n\n\n

    Please click the \u201cRequest a refund<\/strong>\u201d link on your ticket page.<\/p>\n\n\n\n

    Step 4: Confirm and Complete<\/strong><\/h3>\n\n\n\n

    After clicking the request refund link, you\u2019ll be directed to the refund request form. Including a reason for the refund is optional, but you must check the \u201cI agree to the above terms\u201d box and click the \u201cSend Request<\/strong>\u201d button to complete the process.<\/p>\n\n\n\n

    If you\u2019re unable to request a refund, please contact us<\/a>, and we will handle it for you.<\/p>\n\n\n\n

    Important Notice<\/strong><\/h2>\n\n\n\n

    If you want to proceed with a refund, it is essential to be aware of the following:<\/p>\n\n\n\n