Ticket Refund Process

Refunds are available only until January 20, 2025.

If you’ve purchased a ticket for WordCamp Asia 2025 but can no longer attend, we kindly ask you to consider canceling your ticket or requesting a refund. This thoughtful action opens up the opportunity for someone on the waiting list to join the event. By doing so, you’re contributing to the WordPress community and helping others engage in this exciting event.

How to Refund Your Ticket

Please ensure you are logged into your WordPress.org account before proceeding with any refund requests.

To refund your ticket, please follow these four steps:

  1. Check your inbox
  2. Click the link in the email
  3. Request a refund
  4. Confirm and complete

Step 1: Check your inbox

Check your email inbox for the subject line ‘Your Ticket to WordCamp Asia 2025 | Manila’ to find your ticket confirmation email. If you can’t find it, please contact us, and we’ll resend it to you.

Step 2: Click the link in the email

To request a refund for your ticket, please use the ticket edit access link provided in your WordCamp Asia 2025 confirmation email.

Step 3: Request a Refund

Please click the “Request a refund” link on your ticket page.

Step 4: Confirm and Complete

After clicking the request refund link, you’ll be directed to the refund request form. Including a reason for the refund is optional, but you must check the “I agree to the above terms” box and click the “Send Request” button to complete the process.

If you’re unable to request a refund, please contact us, and we will handle it for you.

Important Notice

  • Please be aware that processing your refund may take a few days. When requesting a refund, all tickets purchased together will be canceled. Partial refunds or transferring refunds to a different account are not available. Please agree to these terms to proceed with the refund.
  • If you decide to cancel your ticket, it will no longer be transferable or redeemable, as it will be added back to the pool of available tickets for others to purchase. Consider your ability to attend the event carefully before making any changes to your ticket, as transfers and cancellations may not be possible afterward.
  • For those selected as a speaker, volunteer, media partner, or AV Crew who have redeemed their ticket for a specific purpose, please note that these tickets can only be canceled. If you have any questions or need assistance with your ticket, please email us, and we’ll be happy to help.